Virus and Malware Removal
Are you worried that your device has been infected with a Virus or Malware? If you are experiencing Pop-ups, browser redirects, encrypted files or had a suspicious phone call and ‘remote support’ then your PC may be infected.
Call us to find out how we can help.
We have been removing viruses and malware for over 10 years. In this time we have seen the evolution and most common attack types. Once we have removed all infections we can help you setup the best practices for protecting yourself from future infections.
We can complete the removal process onsite or in our workshop depending on your requirements. You may have a Virus if:
- Your PC is very slow
- Browser popups or a new search engine
- Strange browser addons or extensions
- Reduced or locked system access
- You allowed remote access with a customer service agent over phone that you feel was suspicious
- Encrypted files
Virus Removal
We removal all forms of viruses, spyware, malware, worms and Trojan horses.
Browser and Email Redirects
A common tactic for Viruses is to hijack your web-browser or email. This can be used to re-infect the machine after being cleaned or spam your contact lists while you are unaware.
Ransomware
Ransomware or Cryptolocker viruses are particularly devastating. In the event this occurs we can help stop it spreading to your network or other devices, restoring from backup or worst case scenario; paying the ransom! (We’ve done it before with success).
Complete Wipe and Restore
In some instances viruses can disguise themselves as system files, corrupting your system or crashing your operating system from your virus protection software. In this scenario we can help restore your system with a fresh install with your personal data.
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“Jack found the problem with my modem very quickly on the same day I called him.Very impressed as I had been trying to resolve the issue with Telstra for a week and getting nowhere. I have used CRB a number of times over the years and can’t recommend them highly enough.” – Tanya Mahony
